Subject Re: Database "disappears"
Author Eduardo A. Salgado
--- In firebird-support@yahoogroups.com, Helen Borrie <helebor@...>
wrote:
>
> At 07:06 11/09/2008, you wrote:
> >Using FB 1.5x
> >
> >Has anyone experienced a database that "disappears" (gets
deleted,
> >no longer there)? If so, what are the conditions under which
this
> >happens?
> >
> It's perhaps a far stretch, but are your support people using
IB_SQL to access the databases? When you are connected to a
database, a DROP DATABASE button appears at the LHS of the toolbar,
right beside the connect/disconnect button. I mention it because a
customer of mine once had a similar problem and it turned out to be
a staff member who thought the DROP DATABASE button was for
disconnecting...despite the 'confirm' dialog...

Nope. They do not have access to any of the database tools (IExpert,
IB_SQL, etc.)

>
>
> >I have a support area with a FB 1.5x server an several database
sets
> >(3-4 databases per station and about 200 stations).
>
> I hope this doesn't mean that you have the databases located on
the workstations - perhaps you need to clarify what the setup is.
>
./heLen

To clarify: The databases are all on the FB server.

What I mean with the "stations" is that we have folders for each one
of the "stations" where their databases are located.

In our application used by support, when they need to access
a "stations" data, they get a menu of which of them are available.
The support rep selects the one they are interested in working and
the application goes to that folder/directory and uses those
databases from the server. But there are maybe 200+ of those
folders/directories. So, with many support reps, the server may be
serving databases from severeal folders at the same time.

The concept is that, when a customer calls in with a problem,
support can access a rather recent copy of that "station's" data and
see what the user is seeing, perhaps replicating or explaining the
errors or concerns.

BTW, I checked the recycle bin and there was nothing in there. :-(

-Eduardo