Subject | Re: [firebird-support] Re: Database "disappears" |
---|---|
Author | Harri Vartiainen |
Post date | 2008-09-11T17:00:48Z |
Do you access database thru Firebird running on server or are you
running Firebird on client computer and accessing the database file
thru shared drive?
running Firebird on client computer and accessing the database file
thru shared drive?
On Thu, Sep 11, 2008 at 7:41 PM, Eduardo A. Salgado <eas@...> wrote:
> --- In firebird-support@yahoogroups.com, Helen Borrie <helebor@...>
> wrote:
>
>>
>> At 07:06 11/09/2008, you wrote:
>> >Using FB 1.5x
>> >
>> >Has anyone experienced a database that "disappears" (gets
> deleted,
>> >no longer there)? If so, what are the conditions under which
> this
>> >happens?
>> >
>> It's perhaps a far stretch, but are your support people using
> IB_SQL to access the databases? When you are connected to a
> database, a DROP DATABASE button appears at the LHS of the toolbar,
> right beside the connect/disconnect button. I mention it because a
> customer of mine once had a similar problem and it turned out to be
> a staff member who thought the DROP DATABASE button was for
> disconnecting...despite the 'confirm' dialog...
>
> Nope. They do not have access to any of the database tools (IExpert,
> IB_SQL, etc.)
>
>>
>>
>> >I have a support area with a FB 1.5x server an several database
> sets
>> >(3-4 databases per station and about 200 stations).
>>
>> I hope this doesn't mean that you have the databases located on
> the workstations - perhaps you need to clarify what the setup is.
>>
> ./heLen
>
> To clarify: The databases are all on the FB server.
>
> What I mean with the "stations" is that we have folders for each one
> of the "stations" where their databases are located.
>
> In our application used by support, when they need to access
> a "stations" data, they get a menu of which of them are available.
> The support rep selects the one they are interested in working and
> the application goes to that folder/directory and uses those
> databases from the server. But there are maybe 200+ of those
> folders/directories. So, with many support reps, the server may be
> serving databases from severeal folders at the same time.
>
> The concept is that, when a customer calls in with a problem,
> support can access a rather recent copy of that "station's" data and
> see what the user is seeing, perhaps replicating or explaining the
> errors or concerns.
>
> BTW, I checked the recycle bin and there was nothing in there. :-(
>
> -Eduardo
>
>