The initial path was "C:\Program Files\Iron Mountain\Connected
BackupPB" or some such thing under Program Files. I had them try
installing it under C:\Connected_BackupPB, too, so yes, both were on a
locally attached drive.

I will provide any information if it helps solve the problem, just
tell me what you need to know.

Thanks,
Yuliya

>
> Are they trying to create the database on a real locally attached
> drive or partition? ie. not a mapped drive, subst drive, or unc path.
>
> Without seeing the location it is trying to create, it is a bit hard
> to offer any more advice.
>
> Adam
>