> > Don't blame you. We usually tell our customers that any problem with
> > our software has to be reported to us, before calling a local
> > technician.....
>
> You are right, and I thought I had that agreement with the local
> technician, but.....nobody listens!
>
> One of the biggest problems is that some technician stops my ncron
> service (Windows cron clone), which is calling gbak and when I get
> all-red-in-the-head, they just answers "ohh..I thought it was a
> virus!"
>
> Now I have made my own cron with a name equal to the name of our app,
> but they still keep stopping the service!!!!!!

Smack the guy in the head. That usually helps.

> > First, try to convince your customer that Firebird is safe. And,
> > maybe try to upgrade to FB 1.5 at the same time, since FB 1.5 is
> > better at handling threads.
>
> We are allready in the progress of shifting over to 1.5.1. The lates
> is that we are now supporting ASP and lokal terminal server. It will
> be funny to see how Firebird is running with 8 databasen and 100+
> clients.

With regards,

Martijn Tonies
Database Workbench - developer tool for InterBase, Firebird, MySQL & MS SQL
Server.
Upscene Productions
http://www.upscene.com