> You can subscribe by email to ib-support, using it as a mailing list
> (this is what I do; no problems at all) or follow it via the Yahoo Web
> interface. It's true that the Atkin server is sometimes problematic.

I did this for awhile but then too many emails came thru wasting diskspace,
etc. This type of setup forces the endusers to do the "newsgroup"
management.

> I think ib-support provides:
>
> - an extremely high support level
> - with very short response times
> - at a reasonable price ;-)

Support has been good, don't get me wrong there. I just wish they would go
to a standard newsgroup setup to do it. And the last time I needed support
people quit responding before the issue was resolved because they thought I
wasn't responding. I quit replying out of the same frustration.


"Paul Vinkenoog" <paul@...> wrote in message
news:<Pine.LNX.4.43.0303141742030.6056-100000@...>...

> Hi Don,
>
>
> > This IMO is just another stroke against FB since it is so hard to
> > get communication to work for support.
>
> I think ib-support provides:
>
> - an extremely high support level
> - with very short response times
> - at a reasonable price ;-)
>
> All you have to do is set up things correctly on your side of the
> pipe (see above).
>
> > And this is the only means I know of to get it.
>
> You can also BUY support! Even round-the-clock phone and/or email
> support.
>
>
> Greetings,
> Paul Vinkenoog
>
>
>
>
>
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>
>