I wasn't mad, just after 2 months of waiting for IBPhoenix to respond to the
issue (just a reply to my email), I thought it was time to inform the NG of
this serious issue.
And without giving away to much information, a major support contract would
have been purchased if it looked as though IBPhoenix showed genuine
concern...a simple responds to my email or status report or even a "nothing
we are going to do about it" would have been better than nothing. IBPhoenix
was made aware of our major interest in Firebird and we were more that
willing to purchase a support contract for our more than 10,000 customers.

But we don't want to just dump money into a company without knowing their
track record...that's not good business.

So we "tested the waters"...
So even if we decide now to go with another database, "I" will still try to
get FB to a more stable place.

Thanks

-----Original Message-----
From: csswa [mailto:csswa@...]
Sent: Wednesday, May 08, 2002 2:58 AM
To: ib-support@yahoogroups.com
Subject: [ib-support] Re: Corrupt Index Pages


Reggie, it's simple to log a bug and it is important to follow a
standard process for doing so:

http://sourceforge.net/tracker/index.php?group_id=9028&atid=109028

In regard to your statement that Firebird is not mature because you
have discovered a bug, no RDBMS is mature by that definition because
they all contain bugs. The significant thing is the seriousness of
the bug. Firebird has an excellent history regarding rapid response
to serious bugs -- serious bugs being those that compromise the
general use of the system.

I appreciate that the bug you discovered is serious to you and may
affect your day-to-day use of the system. However, getting mad at
one person or group is unlikely to achieve the result you want. You
might as well be yelling at the clouds the direction you want them to
follow. You must understand that open-source software is software
development guided by many, not ruled by a few.

On the other hand, I also appreciate your eagerness to get the bug
fixed. Paul has pointed out the options available (pay, wait, or
initiate the fix yourself) and now it's your decision what to do
next. I strongly urge you to get involved in FB development to
whatever extent you are able because the FB team *needs* people like
yourself who are passionate about stomping out bugs. If you are too
busy to get involved, that's okay, no big deal. But don't let an
encounter with one bug ruin your day. If the bug you discovered
stops the normal operation of your database then I'm sure the people
here can help you come up with a satisfactory workaround in the
meantime.

Regards,
Andrew Ferguson

--- In ib-support@y..., "Reggie White" <reggiewhite@l...> wrote:
> I understand everything you are saying, but when a message has been
posted
> saying basically, "Hey I want to help with fixing Firebird, how can
I go
> about it" (see post "Request Firebird2 Features") and no one
responds
> (except for 1 thru private email several days later (because they
weren't
> available to read the NG)), I start to wonder if this database will
ever
> become mature.




To unsubscribe from this group, send an email to:
ib-support-unsubscribe@egroups.com



Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/