Subject Re: [IBO] IBO Support Environment
Author Marc Leclerc

That's what I call GOOD. No simple but surely worth the effort and time. You
can count on me all the way.

----- Original Message -----
From: "Jason Wharton" <jwharton@...>
To: <>
Sent: Wednesday, March 14, 2001 4:57 PM
Subject: [IBO] IBO Support Environment

> I would very much like to develop a customized knowledge base/support
> environment for IBO. In fact, I would like to make it generic so it can
> other things as well. I feel like there is a great niche waiting to be
> filled because list servers and newsgroups just don't cut it.
> Here's what I would like. Each person has a local GDB file on their client
> which serves as the local cache so that they can connect, sync up, and
> disconnect. This should serve the purposes of those who don't want to be
> connected to the internet while they do their thing.
> Others will be able to be connected and receive real-time notifications of
> new messages. If you are traveling and away for a while I would want a web
> interface that would allow all of the capabilities but they would just use
> the centralized database (or most likely a replicated version of it.)
> a SMTP and NMTP interface would be great so that those who like lists and
> NG's can continue to do their thing.
> I know this isn't a simple undertaking but I think it would be well worth
> the effort.
> I plan to do this once I get IBO v4 out the door.... Perhaps we could
> building up a feature list for now? I have some ideas but I would like to
> know what things you all would like to see in it too. For certain
> categories, better threading, searchable archives are a part of it. I
> also like it to feed into FAQ and TI sheets, allow peer rating and
> annotations, last modified, see also links (which users can generate).
> Another thing I want is email notification if a thread is responded to.
> Would this be a welcomed effort by the community?
> Jason Wharton
> CPS - Mesa AZ
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