Hi,





I currently manage a small business that is running a Firebird database
version 1.5.3.


I know this is probably very old and it needs updating but the trouble is
the business owners only have 1 user that uses it and it has been running
without fail for years.


The issue is lately the 1 client can no longer connect to the database using
the client application.


The application Ostendo and we have the Firebird database runs on an sbs2008
box.


It is a domain controller.


Exchange server.


DHCP


DNS


File and printer sharing.


Vipre Business Premium console dashboard


Vipre client runs on the server and the firewall policy is disabled.


Windows firewall is running but I have ports 3050 and 9050 open.





It was working fine until a few days ago.


The user says he was using Friday ok and came in Monday morning and when he
launches the ostendo client gets the following error (see attached).





We spoke to Ostendo support and they said to just reinstall the client but
that made no difference.


I am just understanding the error message not sure how to troubleshoot as I
know nothing about Ostendo and Firebird databases.


Please advise.





Regards,





Sean Wright





New Computer Systems for Business & Home


Managed Services


Microsoft Small Business Server


Client Server Networks


Workgroup Networks


Network Maintenance & Support






Mobile 0448521413


tech@...





PO Box 415 Jesmond NSW 2299


LeftBiz P/L TA seanspcpower


ABN 21217108398
















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