I'm having the same problem. I already sent 2 emails but got no answer.
My Invoice WEB107645 - 16-Sep-2009.

--- In IBObjects@yahoogroups.com, "j.modic@..." <J.Modic@...> wrote:
>
> Hello Jason,
>
> I want to download the new version, but my account is expired. I have bought the last update on 18-Aug-2009 with invoice WEB107635.
>
> Since about two weeks this invoice is vanished in my account on your web shop.
>
> I have wrote you already by private e-mail on 21th of October but received no answer (I suggest my E-Mail was catch by your Spam filter).
>
> Please activate my account as soon as possible.
>
> J�rgen
>