Helen,

H> Given a real or potential problem situation, it always seems unhelpful to
H> take the attitude that, because *you* never had that particular problem, it
H> doesn't exist.

quite the contrary. It is helpful to confirm something *can* be done.
More helpful than saying "forget it, it won't work", anyway.

Ciao
--
Nando Dessena
http://www.flamerobin.org