I posted this last week to the ib-support list - the complete guide to
getting good value on support lists.

Lengthy but apposite - good training for some of you guys who do such a
poor job of describing your problems. Written by Eric S. Raymond, no less...

http://www.tuxedo.org/~esr/faqs/smart-questions.html

RLID...

regards,
Helen Borrie (TeamIBO Support)

** Please don't email your support questions privately **
Ask on the list and everyone benefits
Don't forget the IB Objects online FAQ - link from any page at
www.ibobjects.com