Hello

Win2K and XP clients remote to FB 1.5 on Win server 2003.

We connect remotely to customers using either a VPN or a route set up in our
ADSL router. We just use a TCP/IP connection on port 3050. With most of
the customers we can work at our leisure using our app or using IBExpert
without problem. However with one customer if we are inactive for more than
about 5 minutes the database connection is lost. We have been to trying to
solve this with their technical support people for some time but have
failed.
Now a second customer has installed new equipment and the same thing is
happening there, while it worked fine before they made the change. Their
support guys tell me they dont think there are any relevant settings in the
firewall, router, server etc.

What are the issues we should look at?

Regards
Paul


[Non-text portions of this message have been removed]