Hi

I think you are right, we need to determine if it is the VPN / WAN. It
is difficult for us to put test code in there app, however we are going
to see if it is possible to turn off the VPN / WAN for a day and see if
the problem reoccurs or not.

Thanks for everyones suggestions.

Rob Martin
Software Engineer

phone +64 03 377 0495
fax +64 03 377 0496
web www.chreos.com

Wild Software Ltd



Adam wrote:

>> Re your other email. Is it ok if the 'heat beat' is from a separate
>> application or do I need to build it into our main app?
>>
>
> (that was my suggestion)
>
> Preferably that should be a part of your application. A separate
> application as a heart beat may work depending on where the (not-so)
> smart timeouts are occuring, but it would be more reliable if it could
> come from your actual application using the actual connection that is
> being forcibly closed.
>
>
>> All these sites are running our app and FB server only at their site,
>> they are not communicating through the VPN / WAN to a FB server.
>>
>
> That makes things a bit more interesting, I wonder if the client
> workstations need to contact head office to lookup 'countermain'.
>
> I suppose the first thing to work out is whether the VPN/WAN is
> involved at all in this problem, so check the dates of the problems
> and make sure they only start after the VPN/WAN is introduced.
>
> Adam
>
>
>
>
>
>
> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>
> Visit http://www.firebirdsql.org and click the Resources item
> on the main (top) menu. Try Knowledgebase and FAQ links !
>
> Also search the knowledgebases at http://www.ibphoenix.com
>
> ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
>
> Yahoo! Groups Links
>
>
>
>
>
>
>
>
>
>
>
>