Martijn Tonies wrote:

> Jason,
>
>>>I believe that SOMETHING could be gbak.
>>>Better yet:
>>>"should be gbak"...
>>
>>You can only advise/strongly suggest the correct way to a client, you
>>can't hold their hand all the way.
>
> Copying (backing up via some backup-tool) up a life database
> (meaning: that's in use by the server process) can cause database
> corruption.
>
> What do you want? Tell them to use gbak or get burned for a
> corrupt database because you didn't tell them?
>
> The only process/user having access to the physical data file
> is the server process (fbserver) or the user under which this
> process runs.

Martijn
I do wonder if THAT is the problem which is causing them to have
problems with their OTHER Firebird application. It would certainly
explain a lot of things.
But then the customer is always right :)

--
Lester Caine
-----------------------------
L.S.Caine Electronic Services