At 05:07 PM 7/23/2003 +0100, you wrote:

>Are there any messages in the event log that give any details ?
>I'm on Win 2000 myself, so I'm not sure if the following applies but :
>
>Start | Settings | control panel
>chose Administration Options
>choose Event viewer.

When he goes into Event Viewer and clicks on Application or Security, he
gets an error message that says, "Unknown Interface". This is a pop-up,
not an entry in the Event Viewer.

>The only thing I can think of off the top of my head, is that the service
>has been configured to run under a user accoutn which doesn't have the privs
>to start the service perhaps ?

The "Log On As" for the Guardian is set to "LocalSystem". This is a fresh
install of Windows XP, and he was always logged on as Administrator when
installing everything.

-Joe

>Cheers,
>Norm.
>
>-------------------------------------
>Norman Dunbar
>Database/Unix administrator
>Lynx Financial Systems Ltd.
>mailto:Norman.Dunbar@...
>Tel: 0113 289 6265
>Fax: 0113 289 3146
>URL: http://www.Lynx-FS.com
>-------------------------------------
>
>
>-----Original Message-----
>From: jmartine3 [mailto:joe@...]
>Sent: Wednesday, July 23, 2003 5:02 PM
>To: firebird-support@yahoogroups.com
>Subject: [firebird-support] Guardian/server not starting automatically
>
>
>I have a customer who just installed FB 1.0 on Windows XP. For some
>reason, the Guardian isn't starting automatically at boot time.
>
>
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