Thank you for your help, although I yet have to try what you suggested.

> When you are asking for free help on a peer support list, signing messages with a pseudonym is regarded as impolite. In this case, whether justified or not, it leads to suspicion about your motives for wanting to get inside the database. It is strongly against our list policies to help people to hack proprietary software. Please reassure us.

Who I am does not matter, the information is what counts and anynomity should not lead to suspicion. But I don't mean to offend so: I have no intent to hack proprietary software in the sense that you suspect me of. The software and all information in the database are ours.
Thanks again for your help.