Hi Helen,

Helen Borrie wrote:

> Werner,
>
> At 12:31 PM 9/05/2005 +0200, you wrote:
>
>>Hi All,
>>
>>I have a client who reports problems when running my application
>>together with Norton Antivirus 2005.
>
>
> Are you sure it is Norton AV and not Norton Internet Security?

Not sure, will check.
NIS is a

> firewall and he will need to configure it to allow LAN access to the

server

> via TCP port 3050.

Sorry, forgot to mention that the application uses Firebird Embedded on
the client. And the database connection string I pass to kinterbasdb is
this:
self.ds = datasource(adapter="firebird", database=self.dbfilename,
user="USER", password="passwd", charset="ISO8859_1")

self.dbfilename contains something along these lines:
C:\TheWineCellarBook\twcb.fdb

I assumed that on this kind of setup there is no issue with TCP port 3050?

>
>
>
>>Initially after installing my application the database file could not be
>>found, just did not get installed?!
>>
>>User then de-installed Norton, installed application and all was well.
>>Then he re-installed Norton and we are back to square one.
>>
>>Has anyone come accross this?
>
>
> With NIS, yes, with NAV on its own, no. He was silly to uninstall
> Norton: to test his theory, he only needed to disable it (right

click on

> the tray icon and select Disable).

I know, but you know these users!

>
>
>
>>See you
>>Werner
>>
>>P.S.
>>Unfortunately the user does not provide a lot of info, will try again to
>>get more details from him.
>
>
> Charge him a LOT of money for messing you about. :-)

Won't keep my hopes up for getting more money out of that chap! :-(

>
> ./heLen
>
>
>
>
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>
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> on the main (top) menu. Try Knowledgebase and FAQ links !
>
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>
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