Werner,

At 12:31 PM 9/05/2005 +0200, you wrote:

>Hi All,
>
>I have a client who reports problems when running my application
>together with Norton Antivirus 2005.

Are you sure it is Norton AV and not Norton Internet Security? NIS is a
firewall and he will need to configure it to allow LAN access to the server
via TCP port 3050.

>Initially after installing my application the database file could not be
>found, just did not get installed?!
>
>User then de-installed Norton, installed application and all was well.
>Then he re-installed Norton and we are back to square one.
>
>Has anyone come accross this?

With NIS, yes, with NAV on its own, no. He was silly to uninstall
Norton: to test his theory, he only needed to disable it (right click on
the tray icon and select Disable).

>See you
>Werner
>
>P.S.
>Unfortunately the user does not provide a lot of info, will try again to
>get more details from him.

Charge him a LOT of money for messing you about. :-)

./heLen