At 09:27 AM 1/10/2003 +0300, you wrote:

>The database version and op. system are the same (FB 1.03,Win2000).
>P.S. This customer has a knack in getting most bizarre problems and bugs

Does this customer run Quake on his network? :-)
Joking, really, but we did once have a customer whose database application
performed about 600% faster after the phone-support guys, who were found to
be running Quake on the Lan, using SP/IPX protocol at the top of their n/w
stack, were kicked off.

Do they perhaps have something noisy running on the network?

heLen