Joe,
DSL and cable often use DHCP to assign IP addresses. That means that the IP
address changes (or may change) each time they log off/log-on and them
sometimes the DHCP client cannot re-lease the same IP. This means that their
connection may be problematic.
Do they have a fixed IP? or is what I am refering to make sense?
Alan

> -----Original Message-----
> From: Joe Martinez [mailto:joe@...]
> Sent: Thursday, 5 December 2002 10:18
> To: ib-support@yahoogroups.com
> Subject: Re: [ib-support] Can't connect to server
>
>
> One other thing that I didn't mention:
>
> They have DSL, and are using some sort of DSL router hub with
> automatic IP
> address assignment. Could that be the problem? Could the DSL router be
> blocking the port? How would I check that?
>
> -Joe
> .
>
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