On Thursday 02 August 2007 22:01, Steve Summers wrote:

> We like to be able to transfer
> customers' "configuration data" to our office to help our support staff
> understand the customers' situations. If that part of the data was in its
> own fdb file, we could just pull it with PC Anywhere or a VPN connection.
> But running a gbak to create a smaller file to transfer would probably
> require some intervention by the customer.

Steve, sorry, you are absolutely wrong with it. You should not do file-level
copies of opened database (this is possible only if you have locked it with
nbackup, without this step you have good chances to get corrupted copy). On
the other hand, I see no problems running gbak w/o client intervention if you
have a kind of remote terminal connection.